Bank of America

• If you need to stop an auction use this back channel number to Short Sale Support: 866-772-7961 8am – 10pm EST

• According to a “Short Sale Support Center Employee” the Best Times to call are between the hours of 8am – 9am and 9pm – 10pm EST because those slots are the slowest for the call center. Using these time slots will give you a better chance of getting through without “very long” hold times.

• This next document will give you an idea of Bank of America’s process after an accepted offer that was uploaded through their proprietary system “Equator” (formally REO Trans).

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